Sometimes the wildest thing in the week… is our phones.
We totally understand that life gets busy—and sometimes apps get archived/ offloaded, messages get missed, or we forget to download a file in the moment. While WildCrew curriculum is lovingly delivered each week through Signal, it’s designed to be either downloaded and saved OR accessed directly from Signal by actively using the app each week—which is our recommended rhythm for forest school families. If you choose not to download the files, no problem at all—just be sure to open and use Signal regularly so your device doesn’t offload the app (which can also delete your past messages and files!).
If your phone offloaded Signal, if you accidentally deleted it, changed phones without downloading your curriculum files beforehand, or if you didn’t open the app often enough to keep your curriculum messages active, this one-time Curriculum Archive Recovery service is here to help you get back on track! Hooray!
This service is specifically for issues like:
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App offloading or deletion
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Not saving files after they were sent
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Loss of content due to device resets, phone upgrades, or storage settings
It does not apply to delivery errors on our end (which, of course, we’ll always correct at no charge!).
✨ What this includes:
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A hand-gathered bundle of up to 4 consecutive weeks from the most recent month of WildCrew curriculum, lovingly re-sent just for you
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A fresh, private link to your recent 4-week bundle, lovingly delivered to your inbox
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A gentle reset and a little extra grace as you get caught up and re-rooted in your WildCrew journey
This $45 administrative fee helps cover the time and love it takes us to track down your content and reopen access that was previously delivered.
📌 A few kind reminders:
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We’re a small, heart-led team, and our systems are designed around real-time weekly delivery
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To protect your investment, we recommend opening Signal weekly, and/or printing, or saving each week’s files promptly to your favorite secure spot (cloud storage, USB drive, etc.)
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Turn off app offloading in your phone settings to help prevent this in the future
We’re so happy to support your family and understand that sometimes you just need a reset. This recovery service is our way of helping you return to the wild path with peace of mind and everything you need to jump back in.
Thank you for being part of this amazing WildCrew community—we’re cheering you on always! 💚🌲